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Privacy Policy

Effective Date: 28/04/2026 

Last Updated: 28/04/2026 

PolyTalk is built so that your data stays with you.  

We don’t store your conversations, and we only collect minimal information needed to run our website and support you. 

PolyTalk (“PolyTalk”, “we”, “our”, or “us”) is a privacy-first, self-hosted communication platform. 

Our software is designed to ensure that users retain full control over their data, with minimal or no data collection by PolyTalk. 

This Privacy Policy explains how we handle information in relation to: 

  • Our website  

  • Our open-source software  

  • Our enterprise offerings (self-hosted deployments)  

1. Core Privacy Principle 

PolyTalk is built on: 

  • Self-hosted architecture – your data stays within your infrastructure  

  • No centralized data storage – we do not store communication data  

  • Minimal data collection – only essential information is collected  

  • Privacy by design – systems are built to avoid unnecessary data access  

2. Scope of Data Processing 

a. Self-Hosted Software (Open Source & Enterprise) 

When you deploy PolyTalk: 

  • You act as the data controller  

  • PolyTalk acts only as a software provider  

  • We do not collect, access, store, or process your communication data  

This includes: 

  • Audio data  

  • Translations  

  • Messages  

All such data remains entirely within your environment. 

b. Website and Direct Interactions 

We may collect limited data when you: 

  • Visit our website  

  • Contact us  

  • Join waitlists or request demos  

This may include: 

  • Name  

  • Email address  

  • Company name  

  • Message content  

c. Technical and Usage Data 

For our website only: 

  • IP address  

  • Browser/device type  

  • Basic analytics data  

Used solely for: 

  • Security  

  • Performance monitoring  

3. Legal Basis  

Where applicable, we process data based on: 

  • Legitimate interests – website security and improvement  

  • Contractual necessity – responding to inquiries or providing services  

  • Consent – where required (e.g., cookies)  

PolyTalk is designed to support GDPR-aligned deployments, particularly through its self-hosted architecture. 

4. How We Use Information 

We use limited collected data to: 

  • Respond to inquiries and provide support  

  • Improve website functionality  

  • Ensure security and prevent misuse  

We believe privacy is a fundamental right, and our business model does not depend on user data. We do not sell personal data and do not use data for advertising purposes. 

5. Data Storage and Security 

  • Data is stored securely using industry-standard measures  

  • Access is restricted to authorized personnel  

Important 

For all self-hosted deployments: 

PolyTalk has no access to your system or your data unless explicitly granted by you (e.g., support cases) 

6. Data Sharing 

We do not sell or rent personal data. 

We may share limited data with: 

  • Hosting providers (website infrastructure)  

  • Email or support tools  

  • Legal authorities (if required)  

7. International Users 

PolyTalk is operated from India. 

If you are located outside India (including the EU), your data may be processed in accordance with applicable laws. 

Our systems are designed to minimize cross-border data transfer risks by avoiding centralized data collection. 

8. Cookies 

We use minimal cookies for: 

  • Essential functionality  

  • Basic analytics (if enabled)  

You can control cookies via your browser settings. 

9. Data Retention 

We retain personal data only as long as necessary for: 

  • Communication  

  • Legal obligations  

10. Your Rights 

Depending on your location, you may have rights to: 

  • Access  

  • Correction  

  • Deletion  

  • Objection to processing  

Contact: polytalk@bizzappdev.com 

11. Changes to This Policy 

We may update this policy periodically. Updates will be posted on this page. 

12. Contact 

Email: polytalk@bizzappdev.com